Forming groups is easier than it's ever been: unpaid volunteers can build an encyclopaedia together in their spare time, mistreated customers can join forces to get their revenge on airlines and high street banks, and one man with a laptop can raise an army to help recover a stolen phone. This book presents tools to make group action a reality.

An examination of the future of involvement in the internet, and how to turn group action into a reality. 'As crisply argued and as entertaining a book about the internet as has been written' }Daily Telegraph{