Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? This work demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise

Goleman applies his considerable understanding of a field which he has made his own, and his extensive research, to the workplace. He argues that "emotional intelligence" is today twice as important as other skills, both for individuals and for companies as a whole. "The rules for work are changing, we're being judged by a new yardstick: not just how smart we are, or our expertise, but also how well we handle ourselves and each other" Daniel Goleman